Issue ID | 1314704 |
Internal NHTSA # | 10903398 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2012 |
File date | 15/04/16 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | When the brakes are applied and the car comes to a stop light or stop sign, the engine shuts off ('stalls when idling or slowing down'). The vehicle then must be put into 'park' mode in order to re-start. This occurs nearly everyday of the week, and has created many, many dangerous situations for us and the drivers around us. We took the vehicle to the dealership in may concerning this issue, and they stated that they had not heard of this problem, and that nothing was wrong with the vehicle. We took the vehicle in for service again this week, and the dealership mentioned that a technical service bulletin had been issued for this problem. The tsb was apparently issued in jan 2014, but customers were not notified in spite of the fact that the defect poses dire saftey risks. We are bewildered given that this item is clearly a recall-worthy defect that places the vehicle owner, and the cars around them, in foreseeable and considerable danger. We are very concerned that other customers are also being told by the dealership and manufacturer that there is 'nothing wrong with their vehicle' in spite of the tsb issued in jan '14. A cynical person might conclude that an effort is being made to obfuscate this safety defect until customer's warranties run out. Similarly, the manufacturers tsb language appears to obfuscate the defect with euphemistic language. To be clear --- the vehicle shuts off in the middle of the road when slowing down for a stop light or stop sign. It would appear that an effort is being made to avoid a recall. According to the tsb, subaru modified production in october 2013 to account for and cure this safety issue. Again, customers ho were sold vehicles with the safety defect hav not been notified. |
Vehicle Mileage at Failure | 60000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GILROY, CA |
VIN pattern | 4S4BRBLC8C3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |