Issue ID | 1135251 |
Internal NHTSA # | 10660766 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2012 |
File date | 18/11/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Rear brake pads needed replaced at 21000 miles( highly unusual wear). Front pads at 50%--rear pads less than 10%. Requested dealer to replace pads and rotors. They refused to replace rotors and informed me that all they would do would be resurface rotors and replace pads. Work order states that rotors were resurfaced. Inspection of rotors after, determined that the rotors had not been resurfaced. I suggested to dealer to check abs and ebd system to determine if they bias of the brakes was correct due to the unusually low mileage on rear pads and normal wear on front pads . They refused to check this and now the rear brakes are making a grinding noise. |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BERGHOLZ, OH |
VIN pattern | 4S4BRCAC4C3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 05/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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