| Issue ID | 1680680 |
| Internal NHTSA # | 11343919 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 04/08/20 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I purchased a pre-owned 2011 subaru outback from a licensed auto dealer, and the vehicle was delivered to me on monday, july 27th, 2020. 8 days after receiving delivery of the vehicle, and after driving approximately 500 miles, the left front wheel fell off of the vehicle while driving on the highway on tuesday, august 4th, 2020. I was able to avoid other vehicles, and steer to the right side of the road. I contacted the dealer immediately after the incident. After having the vehicle towed to a repair facility near my residence, the dealership's general manager asked me to deliver the defective wheel and hub bearing to him for inspection by his technicians. My father delivered the requested parts on thursday, august 6th, 2020. On friday, the general manager notified my father that they would not accept any responsibility for the wheel falling off the vehicle. I believe this incident was caused by improper fastening of the lug nuts, during the pre-delivery inspection of the vehicle. |
| Vehicle Mileage at Failure | 81850 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NASHUA, NH |
| VIN pattern | 4S4BRBKC4B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |