| Issue ID | 809581 |
| Internal NHTSA # | 10349662 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 14/07/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Steering wheel of the vehicle started shaking bad around 500 miles. It is a constant pulsation left/right. Hand/arm pains and aches while trying to hold the steering wheel. This is also termed as shimmy / steering wheel shake problem and subaru has 2 tsb in effect 05-50-10 and 05-48-10. 05-50-10 (rfb) was performed. That did not fix the issue and the steering wheel still continues to shake. They have not yet scheduled 05-48-10 (bunch of parts replacement) for me, but i have a case opened with soa (subaru of america) - case # [xxx] in addition, during long moderate-speed turns like highway ramps, highway entrances the steering wheel pulsates. It feels like there is a "free-play" going around mid-turn. Also, i would have to hold the steering wheel tight otherwise it tends to go away or float. From what i get from other owners who got this tsb done, the problem has not been fixed. Subaru seems to be masking the problem rather than fixing the problem. [refer link : http://www. Subaruoutback. Org/forums/108-steering-wheel-shake-issues/] i am yet to get the major tsb done. Soa said parts will arrive at dealer this week. I will followup with my dealer on this. I wanted to report this as a critical issue since i do not believe this tsb will fix my problem (based upon experience from others). Please help to address this issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNTAIN VIEW, CA |
| VIN pattern | 4S4BRBKC8B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |