| Issue ID | 1702529 |
| Internal NHTSA # | 11373504 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 29/10/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On more than one occasion while braking over potholes, immediately after the abs was activated (and once just driving down a hill toward a stop sign), the brake pedal becomes very soft and is almost to the floor before brakes were engaged, resulting in an increase of travel distance before the vehicle was able to come to a complete stop. The first several times the issue seemed to resolve itself and i figured it was just a result of the road conditions. When it continued to occur i decided to take it to the dealer. The issue again resolved itself before the technician was able to look at it and therefore nothing was done and the vehicle was returned to me. Several months later it occurred again, and again the issue resolved itself before the technician was able to look at it. However, they performed a brake system flush as a precaution. Three months later it happened again while entering the on-ramp to a major highway and persisted for several days. I once again brought it to the dealer where the technician was finally able to verify the concern. They re-flushed the system and also replaced the master cylinder (which was a recall issue in other models) as a form of good will. We all assumed the issue was resolved and i once again took possession of the vehicle. Exactly two weeks later it happened again. I immediately drove it back to the dealership and it once again resolved itself before a technician could look at it, therefore nothing more was to be done. I am not driving this vehicle roughly. There are some roads in our area that are just poorly maintained and there was one occasion where simply pulling off the road and into the grass triggered the issue. I no longer feel safe driving this vehicle and i'm told there isn't much else that can be done at this time. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MACUNGIE, PA |
| VIN pattern | 4S4BRBCC0B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |