| Issue ID | 976705 |
| Internal NHTSA # | 10509231 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 22/04/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The issue started at around 25,000 miles. My 2011 subaru outback, upon shifting from reverse to drive or from park to drive from a cold start, the transmission would pause for a second or two then would exhibit a loud bang/clunk and the car would lurch forward. Warming the car for several minutes (~5-10 minutes) did not solve the issue. I read others who had the same issue so at 28,622 miles (~1. 5 months from the first incident) i brought the car to the subaru service/dealer. Unfortunately they could not replicate the issue, likely due to the fact that they did a transmission relearn before trying to test the transmission. The car was fine for about 2 days after receipt from service, but then the bang/clunk/lurch began again, on and off, under the same conditions mentioned earlier (i. E., cold start, shifting into drive, etc.) until its failure on april 22 (mileage ~33,400, ~3 months after bringing the car to the subaru service/dealer noted above). The transmission failed while i was driving 45 mph, after i heard a bang from under the vehicle. The vehicle was still controllable, but only first gear worked. The car today (april 23) is at the service station to determine if it is a transmission issue or a computer issue. |
| Vehicle Mileage at Failure | 33400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCHENRY, IL |
| VIN pattern | 4S4BRDKC2B2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |