2011 Subaru OUTBACK Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Subaru OUTBACK 2011 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Subaru OUTBACK 2011 power train and complaints other owners have filed.
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2011 Subaru OUTBACK Power Train Problems, Complaints and Defects

 Issue ID1670525
 Internal NHTSA #11331318
 ManufacurerSubaru of America, Inc.
 BrandSUBARU
 ModelOUTBACK
 Model Year2011
 File date29/05/20
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemSubaru of america's corporate call center and two separate dealerships (prime subaru manchester nh, clay subaru norwood ma) provided wrong information on numerous occasions that conflicted with their tsb 11-104-11. They affirmatively said that there was never an update for the transmission control module available for the vehicle after it left the factory. This is completely incorrect and thus i spent 2 years troubleshooting a known issue, hundreds of dollars on diagnostic fees, and i even replaced the torque converter as it was afflicted with the squeal described in tsb 16-101-16r and we couldn't rule out that issue. The symptom is an erratic shifting pattern, especially when slowing down for a red light then speeding up when it turns green. I did my own research to discover this tsb via online posts and download it from the nhtsa website. Kristen weaver was the associate i spoke to at subaru of america on 5/29/2020. She denied that the tsb applies to my car even though it clearly says on the tsb that all my11 outback 3. 6r are effected. Prime subaru in manchester nh performed the torque converter replacement and should have updated the tcm at the time, but they said there was no update available. Clay subaru in norwood ma also said affirmatively that there was never a tcm update available. Milford subaru in milford nh finally applied the update at my specific request and confirmed that prime subaru should have done so when they did the torque converter update, and that they did not.
 Vehicle Mileage at Failure120000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateHOOKSET, NH
VIN pattern 4S4BRDKC2B2XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed15
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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