| Issue ID | 1630021 |
| Internal NHTSA # | 11291483 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 23/12/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The car jumps and jerks, similar to a manual transmission stalling. This has occurred during acceleration from a stop at a red light, to deceleration in highway traffic!! Upon taking it in for service at the subaru schumacher in west palm beach, fl. The service manager informed me it's a common problem. Subaru is well aware of it, yet there is no recall. Sudden stalling of the vehicle is a serious safety issue! Apparently someone must die for action to be taken! The dealer says to replace the valve body at a cost of $2345 + tax. Then mentions they will test drive the car, and if not resolved, they must replace the torque converter at $3500 +tax!!! Any online search will tell you this car with 114,000 miles is not worth that! Subaru knows about this serious problem, and continues to place these faulty cvt transmissions in service. Problem persists up to 2017 models, simply because 2018/19 models haven't reached the mileage yet for failure. This statement came from the service manager himself. Thank you arnaud for being honest. Goodbye forever subaru, you've lost a customer and hopefully you don't get anyone killed over this! |
| Vehicle Mileage at Failure | 114000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST PALM BEACH, FL |
| VIN pattern | 4S4BRBKCXB3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |