| Issue ID | 1616703 |
| Internal NHTSA # | 11278519 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 05/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was 40 miles from home after coming down a steep curvy mountain road in manual when subaru began shifting with big jerks and shudders in early sept 2019, had trouble shifting from one gear to next. Hanlee's subaru evaluated, replaced valve body and serpentine belt. A few days later in rush hour traffic at a rr crossing it shuddered to a stop and died during which there was a loud clanking sound under and behind me. I started it up again but was terrified of causing an accident. Returned to hanlee's where they had it for a week and could not reproduce the symptoms. Since i picked it up it still has a "bump" when i slow down. Then 0n 11/4/19 it did the same shuddering stop when i braked in traffic(going 35 mph) five miles from my house, dying completely. I restarted it and took it to subaru. They say it might be a torque converter. I'm worried for my safety. I also see that both the cvt and torque converter had extended warranties issued for these reasons. When these problems began the car had 110k miles. This is my third subaru and have never experienced such poor , dangerous performance on a car that should run well for at least 200k miles with good service. I am waiting to hear from hanlee's on the second day they have had my car. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPA, CA |
| VIN pattern | 4S4BRBGC1B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |