| Issue ID | 1365277 |
| Internal NHTSA # | 10967782 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 09/02/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have experienced a driver safety concern that can easily cause a collision to occur. When coming to a stop the automatic transmission does not go to neutral and the engine halts. I have to restart the car. This is dangerous as it may cause a rear end collision and has almost done so on numerous occasions. This is related to bulletin number 16-90-13r that has already been opened with subaru on 01/06/2014. The remedy is to replace torque converter thrust washer from a solid bushing-type to a needle bearing type. I strongly believe this should be a recall issue and not be passed onto to the customer. This can easily escalate to a class action law suit if a serious collision were to happen. Here is the complaint presented to subaru bulletin number 16-90-13r; date: 01/06/14 revised: 05/07/14 applicability: 2010-12 my legacy and outback models equipped with cvt transmission subject: design change to lock-up type torque converter introduction this bulletin announces the availability of a countermeasure torque converter assembly to address a customer concern of very low engine rpm when coming to a stop. The condition is similar to coming to a stop in a manual transmission equipped vehicle without depressing the clutch pedal. Thrust washer wear inside the torque converter can cause restriction of the oil passage used to bleed off lock-up clutch application pressure. The result is either a delayed (momentary low engine rpm) or no lock-up pressure release. The thrust washer has been changed from a solid bushing-type to a needle bearing type. |
| Vehicle Mileage at Failure | 118000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |