| Issue ID | 1354978 |
| Internal NHTSA # | 10950421 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 01/01/15 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I have a problem with the low beam headlights, subaru is aware and has warranted for 10 years to replace them. Well this happens about every 2 months and didn't start till i had the car for 5 years. The warranty starts from the time you bought the car which is 2011, so i have lost 5 years. I bought this car brand new off the lot. So after about the 6th time in a 8- to 1 year period, i asked subaru, why are you putting a band aid on this problem and not fixing the issue. The service manager @ south blvd subaru in charlotte nc stated that it's a lot cheaper for them to change the lights than to fix the problem, that is not my problem. I buy cars and i drive them till the wheels fall off, so it is an inconvenience for me to have to go there about every 2 months and have this headlight replaced. And my 6 years are already gone for the warranty since i didn't start having problems till now. So in 2021 i have to start buying the headlights, which are not cheap or if i go to sell the car i have to tell the person, by the way, the headlights need to be replaced, that lowers the value of my car. It is not right that they know there are issues and will not fix it. This should be recall and all these cars need to be fixed and not handled this way. I will never buy another one for this reason. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT MILL, SC |
| VIN pattern | 4S4BRCJC4B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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