| Issue ID | 1070617 |
| Internal NHTSA # | 10594457 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 27/05/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Both the low beam headlight bulbs went out at the same time. It was nighttime, and i had no use of my car. I bought new bulbs from the auto parts store the following day. When i opened the manual to get instructions for the light bulb change, i found that the recommended advice is to bring in the car to the dealer! There are instructions for those willing to brave getting underneath the car! To change a light bulb!! I am fortunate because i work in the daytime, and dst has already started. Otherwise i would find it necessary to get a tow to a shop! For a light bulb! Headlights are necessary for safe and legal driving at night. Just as i shouldn't need an auto repair shop to change a tire, nor should i need a hydraulic car lift to change a light bulb!! This is something that anyone willing to get a little grease on their fingers should be able to accomplish at anytime at any place so that the car will be road worthy and the driver and passengers will be able to make it to their destination safely. I hope this "engineering" catastrophe will be addressed and rectified. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SACRAMENTO, CA |
| VIN pattern | 4S4BRBCC0B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |