| Issue ID | 1097473 |
| Internal NHTSA # | 10621363 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2011 |
| File date | 24/07/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | With no passenger seated, the seat belt chime started ringing. To try to stop it, i latched the passenger seat belt. Chiming continued. I notice the air bag warning light was lit. I drove the car straight to my subaru dealer and was told the passenger side air bag sensor had failed. I was also told the only way to fix it was to replace the seat at well over $1000. I was still left with the problem of the seat belt chime. The dealership wouldn't disable the chime so i searched the internet for a solution. What i found is that this is a very common problem with 2011 outbacks. I did also find out how to disable the seat belt chime. Because this is such a costly repair and a common problem, i have to believe there are many subaru owners driving around with unprotected passengers having disabling their seat belt chimes and having no air bag protection. In fairness to subaru, i contacted customer service and they offered to split the cost of the repair. It will still cost me $798 for what should be a simple repair but because of poor engineering, a replacement seat. I would appreciate you looking into this matter. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DANBURY, CT |
| VIN pattern | 4S4BRBLCXB3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |