| Issue ID | 1367632 |
| Internal NHTSA # | 10969757 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2009 |
| File date | 15/03/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - the letter from nhtsa via subaru re. The recall was misleading. 1. It said the repair would take approx. 1 hour 48 minutes. It took all day. I unexpectedly had to leave the car overnight at great inconvenience to me. 2. The directive not to let anyone ride in the front passenger seat was impossible because we have four people and only one car! Also, this obviously means i have been driving a dangerous car for 8 years! 3. When i complained to subaru of america they said the wording of the recall letter was entirely nhtsa's. Assuming subaru's assertion is true, your communication about this matter was horrible, misleading and frightening. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | 4S4BP66C897XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |