| Issue ID | 1326925 |
| Internal NHTSA # | 10916526 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2009 |
| File date | 29/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. On 7/29/16 we received notice of the recall from subaru of america. We contacted hansel subaru in santa rosa to schedule the replacement. They said they did not have the replacement parts and put us on a waiting list. I've tried to call them again 10/13/16 & left voice message, sent them email 10/14/16. Hansel is not returning calls or answering calls to their service dept. I called the subaru of america number today, 10/17/16 and only got a busy signal. As instructed, we are not using the front passenger seat. This is a real inconvenience and we are frustrated with the delay in getting the replacement.. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA ROSA, CA |
| VIN pattern | 4S4BP61C497XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |