| Issue ID | 1698133 |
| Internal NHTSA # | 11364869 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | OUTBACK |
| Model Year | 2004 |
| File date | 17/10/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Autozone sold me (via warranty exchange) aftermarket brake pads that supposedly were the same part #d929 as the brake pads autozone had previously sold me and was replacing under warranty. However, the brake pads that they provided to me today as warranty replacements were too large for the brake caliper and would be unsafe if installed and forced to fit in the caliper. Specifically, the inner shoulder dimension on these pads is too large to fit properly in the caliper. I verified the problem by purchasing brake pads from a different auto supply store and installing them with no difficulty. This problem occurred when the vehicle was stationary, because it happened during brake pad replacement. |
| Vehicle Mileage at Failure | 185000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HEBER CITY, UT |
| VIN pattern | 4S3BH675947XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |