| Issue ID | 1684628 |
| Internal NHTSA # | 11350937 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | LEGACY |
| Model Year | 2019 |
| File date | 21/08/20 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact's wife owns a 2019 subaru legacy. The contact stated that his wife received notification of nhtsa campaign number: 20v218000 (fuel system, gasoline). His wife took the vehicle to brown's manassas subaru (9018 liberia ave, manassas, va 20110) where the recall remedy was performed and the vehicle was returned to the contact's wife. About a month later, the contact stated that the vehicle would not start after his wife made multiple attempts to start the vehicle. Due to the failure, his wife had the vehicle towed to faulkner subaru bethlehem (330 stoke park rd, bethlehem, pa 18017) where they discovered that the fuel pump was corroded at the electric connections. They stated the corrosion was caused by a fuel leak that had leaked into the electrical connection. The dealer shipped the fuel pump to japan to have an investigation launched into the failure. The manufacturer had yet to be notified of the failure. The original dealer brown's manassas subaru (9018 liberia ave, manassas, va 20110)) was notified of the failure and offered to assist regarding the failure. The vehicle remained in the possession of faulkner subaru bethlehem (330 stoke park rd, bethlehem, pa 18017). The vehicle had yet to be repaired. The failure mileage was unknown. The vin was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MANASSAS, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |