| Issue ID | 1686094 |
| Internal NHTSA # | 11352017 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | LEGACY |
| Model Year | 2018 |
| File date | 29/08/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | While traveling on the interstate, the passenger side of the front windshield became damaged from unknown reasons after experiencing a slight dip in the road. A crack formed and expanded to over 12 inches in length quickly. Attached photo 20200829_164645 included as evidence. This is the second time this vehicle has experienced front windshield damage. It was replaced a little over a year ago with oem parts (carlex glass) through my insurance. Attached photo screenshot_202... As evidence. That incident occurred while driving on a highway and road debris struck the passenger edge of the front windshield. A crack formed and spread to the middle of the windshield. Due to having eyesight technology the front windshield is imperative to safety operations and needs to remain free from defects, since it can control a vehicle's acceleration, braking, and steering control system. I believe that the front windshield glass being used by subaru (carlex glass) is substandard and creating a dangerous condition for drivers who utilize this technology. If a windshield replacement is needed, recalibration of eyesight technology is required to ensure safety compliance. This additional procedure can dissuade owners due to time and cost; thereby, creating an additional safety predicament by having drivers operate imperfect vehicles. Research has indicated similar complaints from various individuals and multiple subaru models over a span of years. I implore you to investigate immediately! |
| Vehicle Mileage at Failure | 83400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RENSSELAER, IN |
| VIN pattern | 4S3BNAN69J3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |