| Issue ID | 1410193 |
| Internal NHTSA # | 11029938 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | LEGACY |
| Model Year | 2015 |
| File date | 24/08/17 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Front windshield cracks spontaneously while driving. First occurred on 8/24/17 as described in their tsb with crack starting from the deicer. Dealer replaced under warranty. The newly replaced window cracked once again on 9/19/17. This time dealer refused to replace the windshield under warranty and it is not even a month old, insurance had to cover the costs. Oem is only option for glass with the eye-sight system. Eye-sight also requires calibration by dealership when glass is replaced. The windshield is a critical component to the srs system when an airbag deploys. Using such fragile glass is a safety concern. High consumer cost when subaru only covers the first incident. Many complaints from other owners and pending class action lawsuit (luong v. Subaru 4:17-cv-03160-ygr). |
| Vehicle Mileage at Failure | 32371 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGTON, MN |
| VIN pattern | 4S3BNBN65F3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |