| Issue ID | 1318075 |
| Internal NHTSA # | 10906737 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | LEGACY |
| Model Year | 2011 |
| File date | 05/06/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Jerky cvt operation since day 1. In slow speed traffic (~20mph) the car had a bucking feeling when gently applying the accelerator pedal. This has been a constant throughout my ownership. Just before this catastrophic failure, the vehicle would suddenly jerk between 20-30mph and rpms would drop by 1,500 under normal acceleration as if an improper up-shift had occurred (though i did not cause this to happen, and the cvt has no "gears"). This would happen on any street, any time of day, any grade of incline/decline, turning or straight. Gillman subaru north's shop foreman had no idea what to say after experiencing the problem firsthand on a test drive. I worked at the dealer when i purchased the vehicle new, and was constantly dismissed by both the dealer, gillman subaru north, and by subaru of america, being told it was just a quirk and to enjoy my new car. Now, after a transmission fluid change that was strongly recommended by gillman subaru north, the transmission valve body has failed and the dealer wants $1772 to repair. Subaru of america was informed of everything, and refused to consider any other customers' experiences, as they evaluate on a case by case basis only. They refused to goodwill anything whatsoever. |
| Vehicle Mileage at Failure | 250 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CONROE, TX |
| VIN pattern | 4S3BMCH60B3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |