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2011 Subaru LEGACY Exterior Lighting Problems, Complaints and Defects

Issue ID	1127029
Internal NHTSA #	10651718
Manufacurer	Subaru of America, Inc.
Brand	SUBARU
Model	LEGACY
Model Year	2011
File date	31/10/14
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	All 2015 subaru legacys, including mine, have a horseshoe shaped cloudy image on the plastic headlight lens when the low beams are turned on. It appears to be a result of a reflection from the headlight bulb because when the lights are off the cloudy image is no longer there. I noticed the lights were projecting an inferior beam making night driving more difficult due to this cloudiness in the plastic lens covering the headlight assembly. I have contacted a few subaru service people and they know about it but subaru is not forthcoming with any information. I did write to their customer service in nj but no answer as of yet. I feel this is a safety defect as it does affect the light distribution and secondly it looks bad as well. Checking with other legacy models on the car lot has shown they all have this same image which i call the "bat signal" as used in the batman movies. I would appreciate a better lighting system on a $25,000 new car with less than 1000 miles. Thank you for your assistance in this matter.
Vehicle Mileage at Failure	900
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WARREN, OH
VIN pattern	4S3BNBC62F3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTWW31PX6EC71973 JN1CY1AP3DM430033 1GCEK19T53E220339 1N4AL3AP0FC000000 MR0FZ22GX01038630 1TFWW31PX6EC71973 5TFBV54188X077289 MPBAMF060PX520444 WDBSK76F15F092875 3N1AB7AP9HY268701 SALAG25438A475325 MZBER814MPN370475

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2011 Subaru LEGACY Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2011 Subaru LEGACY Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?