Issue ID | 1512683 |
Internal NHTSA # | 11150740 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | IMPREZA |
Model Year | 2018 |
File date | 09/11/18 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | 3 months after purchasing a new 2018 subaru impreza, the windshield spontaneously cracked on the evening between 11/8/18 and 11/9/18. The wind shield had not sustained any impacts during the 3 months of use and was always parked so that nothing could fall on it from trees etc. The crack had no chips on the morning of 11/9/18, when it had spontaneously appeared and was a clean glass fracture. I took it to the dealer the following day on 11/10/18 for replacement under warranty as there are many online complaints as well as a class action law suit against subaru for this exact defect in many of their vehicles dating back to 2015. The crack is clearly caused through a manufacturer defect; however, the subaru dealership took a pen and placed it in the crack causing a small dent to occur in the glass fragments. They then said the crack was caused by a stone impact and would not be covered under warranty. The crack was clearly not caused from a stone and the vehicle had not been hit by any stones. The crack occurred when the vehicle was stationary away from anything that could fall on it or impact the windshield in any way. |
Vehicle Mileage at Failure | 5850 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLLINGSWOOD, NJ |
VIN pattern | 4S3GKAA62J3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |