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2017 Subaru IMPREZA Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1457651
Internal NHTSA #	11082518
Manufacurer	Subaru of America, Inc.
Brand	SUBARU
Model	IMPREZA
Model Year	2017
File date	14/03/18
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	I believe my car experienced a spontaneous explosion of the sun roof glass: while driving on a straight section of highway i heard and felt a sudden, loud, explosive sound that i thought was from something hitting the roof of my car. At the time i was driving it cloudy but no precipitation, approx. 36 degrees, dry road conditions with minimal traffic, approx. 3:30pm. I was in the right lane, no construction or objects noted in the road in the area and not near an overhead roadway or elevated side of road. I exited the highway at the nearest exit and pulled into a parking lot to inspect my car, at which time i found a large section (approx. 10" x 4-5") of sun roof glass was missing and the surrounding glass was broken and protruding outward (see attached photo). This was mysterious as i had assumed that something had struck the top of my car and, thus, expected to see the glass pushed downward from the impact. No object (rock or other projectile) was found resting on the sun shade, which fortunately was closed at the time of the incident. I called my subaru dealership where i purchased my car in june 2017 new (all equipment original) and described the problem to the service manager. He immediately offered, "at no cost" to me, a loaner car and asked me to bring in my car, which i did the next morning. The manager and a tech staff person looked over my car and assessed that i would need only to replace the glass as the frame was intact. I was also told that subaru would cover the cost of this replacement, which they did. I believe this was a spontaneous explosion based on the research i found on the internet particularly a consumer report article.
Vehicle Mileage at Failure	8985
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FARMINGTON, CT
VIN pattern	4S3GTAL65H1XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JMBLYV97W7J004523 1HGCM56867A000490 KMHD84LF2HU122974 MNCAXXMAWAHB82132 PPVZZZ60ZJL000557 KL1TG5DE5BB162233 KMHWH81RMCU454857 JYACB07C34A004546 1FTFW1E88MFB49658 KMHDH41CAEU018609 3FMTK1RM6NMA14343 KL7CJLSB1GB634942

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2017 Subaru IMPREZA Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2017 Subaru IMPREZA Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?