| Issue ID | 1341275 |
| Internal NHTSA # | 10935185 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | IMPREZA |
| Model Year | 2012 |
| File date | 11/12/16 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Driving home on 12/11/16, the check engine, vehicle dynamics control, and cruise control indicators came on simultaneously. Check engine and vdc indicators were steady, but cruise control was blinking. The next morning when i started the car, the problem was still there so i immediately went to subaru to have it checked out. They discovered code p1449: "evap system clugged check & found spider webs is evap drain & valve assy. Tech recommend replace evap drain & valve assy." they replaced evap drain & valve assembly and performed evap system clean reinstall which fixed the issue. Total cost 617. 28 (416. 50 for 3. 5 hours labor, 41. 16 for valve ay dra, 159. 62 for valve ay elc). When i first got the car in dec 2011, i purchased an extended warranty (gold plus) which covers 6 years or 60,000 miles with $0 deductible. Before fixing the problem above, they estimated it would cost me $600-$700 out of pocket since they said this problem was not covered under warranty because it was caused by a spider and not a part defect. I called subaru's warranty department which said the same thing. I mentioned that mazda, suzuki, honda, and hyundai all had this problem a few years back and that mazda and suzuki had recalls, while honda and hyundai were covered under warranty. Subaru again stated that they do not cover it. After the fix, a service center advisor said he sees this problem a lot but unfortunately subaru does not cover it. I asked how to prevent it from happening again and he said to spray peppermint oil occasionally around the fuel tank area below the car since the smell deters pests. I paid the bill to get my car. However, i believe a recall of some sort should be issued by subaru to fix the problem and prevent it from happening again or at least have the problem be covered under warranty. I am filing a complaint to you and hope you can help me recover the cost. |
| Vehicle Mileage at Failure | 22406 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FOREST HILLS, NY |
| VIN pattern | JF1GPAL60CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |