| Issue ID | 1552704 |
| Internal NHTSA # | 11193596 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | IMPREZA |
| Model Year | 2012 |
| File date | 06/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 subaru impreza. While driving, the contact heard a rattling noise coming from the engine and the check engine warning indicator illuminated. The contact was afraid to drive the vehicle. The contact received a recall notice for nhtsa campaign number: 18v772000 (engine and engine, cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called metrowest subaru at (508) 651-2000 (located at 948 worcester st, natick, ma 01760) and was informed that they could only perform two repairs per week. The contact had to schedule an appointment for september of 2019. The manufacturer was made aware of the failure and did not assist. The approximate failure mileage was 76,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SUDBURY, MA |
| VIN pattern | JF1GPAH65CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |