| Issue ID | 1325464 |
| Internal NHTSA # | 10915370 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | IMPREZA |
| Model Year | 2012 |
| File date | 19/12/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Falsification of recall service work performed for recall wqt-55 that is related to the air bag not deploying based on an issue w/ the occupant detection system. Waldorf subaru states they performed that they didn't do. Subaru has been extremely slow an unresponsive in addressing this issue. My car was originally taken to waldorf subaru to have the recall performed, after which i had a service work order indicating it was complete. I receive a phone call 2 days later from the parts manager indicating the "part that was needed for the recall is now in stock." as a second check, i took my vehicle to another subaru location (herb gordon subaru/mile one) to check it out and verify if the recall had been in fact fixed, this proved that it had not been fixed. I obtained a service work order with these details. I contacted subaru to have them address this, and they have been slow to respond and have been unresponsive to the concerns that have been raised. Their internal complaint number has been opened to address this issue: sr #:1-17536427192 |
| Vehicle Mileage at Failure | 60662 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UPPER MARLBORO, MD |
| VIN pattern | JF1GJAK68CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |