| Issue ID | 1341835 |
| Internal NHTSA # | 10935619 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | IMPREZA |
| Model Year | 2009 |
| File date | 16/12/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - i am very disappointed with how subaru is handling my recall repair. I made an appointment with bay ridge subaru in brooklyn ny on 11/21/16 to have the work done to replace my airbag on 12/19/16, they took my vehicle make, model and vin and assured me they had the part in stock and were holding it for this apt. I even received an email confirming this information. I received a call on 12/16 saying they didn't have the part and that my appointment had no vehicle information in it. The service manager i spoke with told me that i should take the car to where i purchased it for recall repairs. I'm highly disappointed. Not only have lost out on the full use of my vehicle since the recall was announced 6 months ago, this episode has reduced my confidence in subaru's commitment to correcting this problem. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKLYN, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |