| Issue ID | 1652414 |
| Internal NHTSA # | 11318156 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2019 |
| File date | 24/02/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Approximately one month after purchasing a brand new subaru forrester 2019 touring vehicle directly from subaru, the windshield suffered a crack. On february 24, 2019, i was driving the vehicle on a highway in california when a small rock hit the windshield and created a small dent which then splintered into a crack that spread further and further throughout the windshield. My insurance company determined that windshield needed to be replaced. I used a local company to replace the windshield with a brand new windshield from subaru and then i had subaru recalibrate the eyesight camera. My insurance deductible limited the total cost for this repair and recalibration. Approximately one year later, on february 16, 2020, once again, while driving on a highway in california, small rocks hit the windshield and created two small dents (each smaller in size than a quarter). Fortunately, these dents did not splinter into cracks but they both needed to be filled. The cost was covered for this out of pocket. I am not certain but my best assessment is that subaru's windshield for the 2019 forrester may be defective. In neither case was i speeding, nor were the rocks that hit the windshield large. The attached document includes the cost of windshield replacement, eyesight recalibration, and dent fillings. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN RAMON, CA |
| VIN pattern | JF2SKAWC8KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |