| Issue ID | 1617914 |
| Internal NHTSA # | 11279462 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2019 |
| File date | 09/11/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | On the morning of 11/9/19 i had driven approximately 5 miles from home and was at a stop light. Suddenly, while stopped, i heard a crack and saw that my windshield had cracked. There were no other cars in the area. The crack began at the bottom of the center of the windshield just above the end of the driver side wiper blade. The crack spread upwards about 8 inches and then went right another 4 inches. I contacted subaru customer service. They opened a claim and advised me to visit the closet dealership. Upon visiting the closest dealership, they suggested that a small rock may have chipped the glass, but there is no chip or starburst where the point of impact may have been. This was completely spontaneous and was not influenced from any rocks/pebbles, etc. Because subaru and the dealership disregarded my concern, i had no choice but to contact my insurance company to file a claim as to not risk the chance of being pulled over and issued a ticket. I am very disappointed that this happened and really hope that subaru will take action. My insurance company was very hesitant to approve an oem windshield and i will have to front the cost of the recalibration. This is very disheartening as i love my subaru, but now i |
| Vehicle Mileage at Failure | 21300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GOSHEN, CT |
| VIN pattern | JF2SKAGC7KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |