| Issue ID | 1609312 |
| Internal NHTSA # | 11267913 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2019 |
| File date | 17/04/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Purchased new in oct. 2018. Was absolutely surprised just how easy every little tiny bit of salt or normal debris from winter driving chips the windshield (paved, interstate). By the end of the winter, i had near as many pits in this subaru windshield with 10,500 miles on the forester as my pickup which has 200,000 miles on it. Then in april 2019, i'm driving down the interstate, a small rock gets thrown at me, and the windshield shatters! It wasn't a hard hit, and it wasn't that big. (i say this based on sound. Usually when a windshield shatters, the noise is so intense it'll make you jump!) then to top it all off, they have the nerve to tell you it costs $1,200 to replace! Obviously i have no choice, the crack is right in the worst spot possible for visibility. I cannot safely drive the car due to my height and the where the crack went as it created a double vision issue. I go ahead and schedule the replacement, but the dealer tells me its on back order. It takes them 17 days to get me a new windshield, during which time i cant really drive the car. I did not get third party replacement glass, i got an oem windshield ordered thru the dealer the car was purchased from. Now oct. 2019 i have 18,300 miles on the car, and while summer driving has been less hard on the windshield, the new one seems to pit easily/often as well. |
| Vehicle Mileage at Failure | 10500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCPHERSON, KS |
| VIN pattern | JF2SKAUC2KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 76 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |