| Issue ID | 1675858 |
| Internal NHTSA # | 11340256 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2019 |
| File date | 18/07/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased my vehicle in february 2019 and do not drive very far to work. I do very little driving on the highway. In june 2019, with less than 4000 miles, we were returning home from a trip when we heard the windshield crack. We took it to the dealership and they claim the damage was caused by a rock so we turned the claim into our insurance. Then yesterday, we were driving on the highway and heard a tiny rock hit the windshield. Today that tiny pit has cracked over half the windshield. I have read that subaru has had many complaints with their windshields for both forester and outbacks and especially for the years 2017-2019. I have owned several vehicles previously and have never had problems like this with needing to replace the windshield with very little to no damage causing the crack. In order for the eyesight to work properly you have to take the vehicle to an approved glass company and then have subaru calibrate the windshield. The cost to replace is over $1200. Subaru has had several complaints and knows this is an issue with their windshield and the problem continues. I have read reviews that owners of 2020 models are having similar issues. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OWASSO, OK |
| VIN pattern | JF2SKAEC0KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |