| Issue ID | 1569101 |
| Internal NHTSA # | 11217148 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2019 |
| File date | 31/05/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The rear, automatic tailgate periodically fails to operate and effectively locks one out of that area. There is no known by-pass or workaround and based on subaru user site, appears to be a widespread problem. It also seems that subaru itself does not understand the issue and has many explanations but no solution or workaround. It represents a serious safety issue should a pet be in the back or perhaps a person after a crash. When it fails, the electronic key, dashboard button and button on the gate all fail to operate and one is effectively locked out from that part of the car. The "when did this happen" question needs to have multiple answer options. My wife and i both own a 2019 subaru forester touring and we both are having issues. Incidents right after purchase at the end of april 2019 and through 5/31/2019 per car. |
| Vehicle Mileage at Failure | 600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT JULIET, TN |
| VIN pattern | JF2SKAWC0KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |