| Issue ID | 1660437 |
| Internal NHTSA # | 11324124 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2018 |
| File date | 07/02/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchase a 2018 subaru forester and 5 month later the side/back radar warning systems went dead. I returned it to the dealer and was told because of a scratch on the bumper the car was in an accident and the part was not warranted and would cost over $2k to repair. This part warns me from going back or changing lanes because of blind spots or excessive speed of others drivers and prevents accidents. I brought it to several repair shops and had the part replaced and paid out of pocket. Recently i found in my papers that the dealer had included in my price an extended warranty for the same period as the manufacturers warranty and charged me over $300 for it. I re-applied to have the repair covered by the new warranty and again denied. I reported this to consumer reports if they would be willing to test the original defective part to show it was not made defective by a scratch/bump to the bumper. Because this piece is such an integral safely piece of the car, like a computer or tv electronic parts don;t go defective in such short periods and with no real physical damage. I noticed the defective device when backing out of my driveway and when on the streets and vehicles were passing and device not warning me. |
| Vehicle Mileage at Failure | 4985 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | JF2SJAJC6JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 4 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |