| Issue ID | 1409325 |
| Internal NHTSA # | 11024931 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2018 |
| File date | 25/08/17 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | While driving at 60 miles an hour on a 4 lane highway, i was going around a slight curve when the lane assist came on. I was in the left lane and not near the left line in road, but centered in the middle of lane. I heard one beep and then the steering wheel became very loose in my hand and it took me a few seconds to gain control of the steering wheel. This also happened while going on a slightly curved city street going about 40 miles an hour. It scared the dickens out of me as it was not what i expected the lane assist to do. I went back to dealership and told them about the steering and they said i just needed to get used to how the electric steering worked. After it happened a couple more time i made appointment for someone to take a test drive. The technician felt a slight swaying but said it was the type of steering of the lane assist. He suggested i turn it off and not use it for a while and see how car then handled. The technician filed case # 26296330423, no problem found with vehicle, system is operating as designed, no repair attempt performed. (eqmr was also filled out and submitted.) i have not driven my forester with the assist on since this happened. I have not had this loose wheel steering happen again. I am convinced it is the lane assist and feel it is not working properly in my vehicle. I will probably never use it again. Lane departure is fine, does what it's supposed to do. I have no complaints with the dealership or their technician, they were very thorough and kind. This lane assist is just an aspect of this safety technology that i don not like how it works. Or is there something wrong with it in my car that this has not happened to others yet? I do understand how lane assist works, i did test drives having it on and it would bring me back to my lane if i went over the line without a blinker on. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGHTSTOWN, NJ |
| VIN pattern | JF2SJAWC0JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |