| Issue ID | 1528299 |
| Internal NHTSA # | 11166156 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2018 |
| File date | 23/06/18 |
| Component | AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OC |
| Product type code | VEHICLE |
| Description of the problem | My 2018 subaru forester is experiencing faulty activation of the passenger seat air bag light since june 2018. Vehicle was purchased new in august 2017. The dashboard reads that there is no airbag on for the passenger while someone was seated there and the car was sitting or in motion. This has happened on and off since june 2018. The light reads periodically that none of the airbags are on. After bringing it to my subaru dealer in august 2018, i was told that a part would be ordered and that it was the passenger seat cushion that needed replaced. After waiting a month, i contacted the dealership and they stated that subaru has to create and manufacture this seat cushion still, and they had no idea when this would be done. I have been unable to drive my forester for almost 6 months now due to the safety issues of driving without the guarantee of airbags deploying. The dealership has no answer as to when subaru will even start creating this new part. I am surprised it is not a recall since it is an airbag issue, and the dealership stated they had at least 7 other customers currently with the same issue. I have now been without my new vehicle and driving a loaner car from the dealer. There seems to be no end in sight as to when this issue will be fixed or even addressed by subaru. |
| Vehicle Mileage at Failure | 9000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SELINSGROVE, PA |
| VIN pattern | JF2SJAGC0JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |