| Issue ID | 1725224 |
| Internal NHTSA # | 11396582 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2017 |
| File date | 12/12/18 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 subaru forester. The contact stated that before depressing the accelerator pedal, the vehicle independently accelerated without warning. The contact depressed the brake pedal to stop the vehicle. The contact stated that the vehicle was taken twice to johnson subaru of cary (5010 old raleigh rd, cary, nc 27511, where an unknown software was reprogrammed. The technician informed the contact that there was a glitch in the software that caused the vehicle to launch. The vehicle was repaired. The contact stated that each time the failure occurred, the software was reprogrammed. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RALEIGH, NC |
| VIN pattern | JF2SJAEC9HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |