| Issue ID | 1531086 |
| Internal NHTSA # | 11171215 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2017 |
| File date | 18/01/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My wife tried to remove sd card so we could update maps via the internet. The sd card flew out of the dash, barely missing her face & is lost in the forester. 4 people searched for many hours. I created another micro-sd card from a copy of its data i save in 2017 to get updates. Gps would not recognize the new micro-sd card with subaru's data. Subaru maps are old >year later. My wife was almost injured when micro-sd card went missing, flying past her head. Called to get replacement - >$400 & almost $500. This safety issue needs to be addressed. We now have no gps that costs $thousands with a forester package (only way to get gps). At a loss for old maps & now no micro-sd card to even use gps when their equipment lost it, not us. Car was in garage & not started. Gps has many flaws & people need to know garmin & nono gpss are better - passenger cannot make changes or set gps when car is driving (must pull off road & stop to do anything); maps are very old (subaru indicates they may be 9 months old while you only have limited time to update); gps directs you to wrong place & doesn't even guide you home when asked; cannot request directions to businesses, points of interest & etc like portable gpss; etc. Safety concern is a real issue as a micro-sd card must never go flying by a persons face or even do more than release the sd card to remove it. Subaru will gladly order a new sd car for the price mentioned even though their equipment lost it. Poor company to trust to do the right thing. |
| Vehicle Mileage at Failure | 10133 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRADENTON, FL |
| VIN pattern | JF2SJALC7HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |