| Issue ID | 1490581 |
| Internal NHTSA # | 11120717 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2017 |
| File date | 13/08/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Vehicle often shudders violently at low speeds coming to a stop - stalling itself once. When merging onto freeway or overtaking on the highway the vehicle occasionally makes loud clicking noise and automatic transmission acts as if it is disengaged (like a fully depressed clutch pedal in a manual, and engine still revs). Took to subaru dealer multiple times and received the "we can't replicate it so there is no problem" feedback - dealer also claims there are no error codes. Contacted subaru of america (soa) directly and was instructed by soa to trust dealer's diagnosis. Online forums and independent mechanics believe my issue is a bad torque converter or some issue with the automatic cvt transmission - a similar issue consumer groups have accused subaru for on previous generations of my vehicle. (see forbes article describing similar issue: https://www. Forbes. Com/sites/jensen/2017/09/07/consumer-groups-subaru-should-recall-transmissions-not-just-extend-warranty/#352e23e0ab27) |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ESCONDIDO, CA |
| VIN pattern | JF2SJGTC8HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |