| Issue ID | 1607218 |
| Internal NHTSA # | 11266149 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2017 |
| File date | 01/02/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I understand the nhtsa is investigating possible passenger airbag defects in 2016-2018 subaru foresters. The passenger airbag sensor in our 2017 forester is not working on a consistent basis and has been defective since we bought the car.. My wife needs a seat cushion for her bad back and many times, when my wife sits in the seat, the air bag stays in the "off" status. We also found that the same issue comes up when she does not use the cushion. Also, when she is wearing a winter coat and not using her cushion, the sensor stays in the "airbag off" position. Also, we find that the air bag stays "off" if the car is running before she gets into the seat. If she gets into the seat before the car is turned on, we find that the airbag sensor seems to work (not always, but some of the time). The dealer has looked at this issue several times and cannot fix the sensor. I understand that the sensor is in the lower seat back and not in the flat part of the seat so my wife needs to adjust her sitting posture for 5-10 minutes before the airbag "off" light goes off. My wife does not have any issues when she is driving with her seat cushion - we assume the drivers airbag is always on. Once we are moving and the "off" light is gone, we have no issues while driving until the next time the car is turned off/on. Again - sometimes it works -- sometimes it doesn't. Not safe !!! *dt the consumer stated the vehicle has yet to be repaired. |
| Vehicle Mileage at Failure | 2710 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDGEWATER, MD |
| VIN pattern | JF2SJGWC2HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 28/11/16 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |