| Issue ID | 1408230 |
| Internal NHTSA # | 11023906 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2015 |
| File date | 16/09/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have a 2015 subaru forester (less than 32k miles) and my car has not started on 3 different occasions this last year. This last time i was with a friend and we parked on a somewhat darker city street late at night where i turned off the engine to not waste gas and talk. The only thing i remember doing was turning on the upper car light for 60 seconds to find my friend's phone and adjusting the driver window with key in accessory mode i believe (engine was not running). We did not use the radio because embarrassingly, the same friend had waited with me the time before when i played my radio for 10 minutes one time. So again, my car didn't start, and she had to wait with me once again 30-45 minutes until help came to give the battery a jump. It seems to happen either when i sit in the car with the key out and use the internal light (even for only 60 seconds like this last time) or if keys are in, listen to the radio for a few minutes only without engine running. Anything turned on after the car has stopped running seems to mess with the battery and i'm afraid it won't start. This last time when it wouldn't start the engine, i noticed that my drivers window did not roll up (even though the other windows did) and then it started to grind when i tried to start it multiple times, waiting a little time in between before trying to start it ... Then it seems to slowly drain until no lights at all in car. The tow company tested the battery and said it is still good, there was no problem with it, but mentioned maybe it's not getting both cells to charge equally or has something to do with starter, not sure. When i first bought my car, i remember dealership mentioning the electrical and not holding them responsible (?) i think if they knew about this, they need to recall and fix, or give us a portable car jumper. Sad because i love my suv otherwise. :( |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARROYO GRANDE, CA |
| VIN pattern | JF2SJAHC6FHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |