| Issue ID | 1641851 |
| Internal NHTSA # | 11307320 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2014 |
| File date | 15/05/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Both coil springs on my 2014 forester failed local subaru dealer replaced both springs at a cost tome of $561. 00 for parts and labor. In addition, i was charged 99. 95 for a four wheel alignment mandated by the replacement of the springs. Vehicle had only 51,972 on the odometer. The vehicle was in motion on a smooth street when the springs snapped. The result of the broken springs was a sagging rear end of the vehicle making it unsafe to drive. This is a safety failure and should have been repaired without charge to me. I contacted subaru customer service and was told that there was no known problem with the suspension... However, there seem to be very many similar incidents reported on subaru owner websites. |
| Vehicle Mileage at Failure | 51950 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST PEORIA, IL |
| VIN pattern | JF2SJAMC5EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |