| Issue ID | 1640269 |
| Internal NHTSA # | 11306143 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2014 |
| File date | 09/12/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | The driver's side rear spring broke causing the car to sag. I noticed the sagging while the car was parked, i am not sure when the spring actually broke. The spring was replaced by the dealership. Approximately seven months later, the passenger side spring broke while making a left hand turn in traffic. This spring was also replaced by the dealership. Immediately after the replacement of the passenger side spring, the passenger side rear was making a rattling and banging noise. I brought the car back to the dealer and was told it was just a heat shield. The noise got increasingly louder and the ride degraded and became very bouncy. I looked under the car and discovered the strut was leaking fluid. The dealership claimed that was unrelated to the broke spring. I also had the rear strut replaced at a third visit. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | POUGHKEEPSIE, NY |
| VIN pattern | JF2SJGMC0EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |