| Issue ID | 1584682 |
| Internal NHTSA # | 11233700 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2014 |
| File date | 21/07/19 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | I walked behind the vehicle that was parked on side of the street, and pressed the button that activates the powered tailgate and causes it to open. As the tailgate was opening, the left tailgate gas lift support broke off from the tailgate. When the tailgate reached its maximum height, it slammed down in an unrestrained manner. Now whenever i try to use the automatic tailgate, it opens to the maximum height, then abruptly and without warning slams down with great force, with a potential to injure someone.*dt consumer stated pushed button to raise liftgate; appeared that when liftgate reached maximum height, it came crashing down. Complainant was standing back waiting for the liftgate to open when incident happened. Tried to open the liftgate using button again a couple more times; liftgate would open, but would come crashing down again when it reached maximum height. Looked to see what was the problem and saw on driver |
| Vehicle Mileage at Failure | 109000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PERRYOPOLIS, PA |
| VIN pattern | JF2SJAPC7EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |