| Issue ID | 1540244 |
| Internal NHTSA # | 11181703 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2014 |
| File date | 30/07/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The transmission failed completely in july, 2018. I contacted a subaru dealer on july 30 for service, but the first appointment available was on august 1st. I found out that subaru had been having some of these problems and extended their warranties. Because my actual service was on august 1st, subaru said i missed the extended warranty by one day! Corporate subaru offered to pay half of the $7,500 cost for a new transmission, but i was left to pay the rest. They said if i had been a "more loyal" customer they would have paid more than half. I left the car at the dealership for 3 months trying to negotiate the price down. Eventually i had to pay for $2,000 of the repair. I don't understand why subaru has not had to recall the vehicles experiencing these transmission failures, or at least pay for repairs once it fails. When we first felt the vehicle not responding normally, we stooped driving. It was not safe. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JOSE, CA |
| VIN pattern | JF2SJGDC3EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |