| Issue ID | 1191186 |
| Internal NHTSA # | 10724973 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2014 |
| File date | 05/06/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | This subaru occupant detection system in my 2014 forester is defective. It does not detect my wife and the passenger air bag does not turn on. We have been told by subaru that they have recently changed to an "electrostatic capacitance sensor" to replace the previous "weight sensor". My wife needs to sit on a seat cushion as the seats are too hard for her medical condition. Subaru told us the seat cushion will not allow the ods to verify a person is sitting in the seat and will not turn on the passenger airbag. I also discovered that wet clothing (wet raincoat) will also defeat the sensor and the airbag will not be turned on. This is totally unacceptable and dangerous to all passengers. The only suggestion from subaru was for my wife to sit in the back seat. Subaru customer service advised me that your department is mandating that all vehicles use this electrostatic capacitance sensor. I strongly urge your department to reconsider mandating this sensor as the old "weight sensor " in my 2011 outback works just fine with a cushion. |
| Vehicle Mileage at Failure | 11800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PRESCOTT, AZ |
| VIN pattern | JF2SJAEC0EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |