Issue ID | 1261549 |
Internal NHTSA # | 10826048 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | FORESTER |
Model Year | 2013 |
File date | 11/02/15 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I was driving in heavy snow and using the heater for the windshield wipers, which is built into the windshield. The ice and slush continued to build on the wipers and i continued to use the heater. At one point, the snow had built up on the lower windshield and the heater was on. Suddenly, the windshield cracked all of the way across, above the heater and below the snow. The temperature difference must have caused this crack, as i was traveling only about 10 mph (as was everyone else) and no trucks or any type of vehicle in front of me that might have kicked up a stone. I took the car to subaru and they said it was due a previous stone chip. I disagreed vehemently but they wouldn't replace the windshield. I have had to pay $325 to get it fixed. I feel this is something that is should be looked at. Perhaps the wiper heater shouldn't be activated when snow is on windshield. I do know that temperature difference is used in glass manufacturing to facilitate breaking at a certain point |
Vehicle Mileage at Failure | 27000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WHEATON, MD |
VIN pattern | JF2SHADC5DHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |