| Issue ID | 1696329 |
| Internal NHTSA # | 11363575 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2013 |
| File date | 08/10/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My forester will not release the keys from the ignition, even when i am very careful to put it in park. I understand that this is a well known problem, as they have a tsb 16-112-18r about it. When i contacted subaru of america, they refused to cover the cost of the repair due to the fact that the car is a 2013 model, even though it only has 36,000 miles on it. They instead provided a coupon for $250 toward the repair. I clearly cannot go anywhere with the car in this condition, as it requires leaving the car unlocked with the keys in the ignition. This happened when i pulled into my garage last evening. I feel very fortunate that i was not in a location where i had to leave the car. |
| Vehicle Mileage at Failure | 36816 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DENVER, CO |
| VIN pattern | JF2SHADC5DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |