| Issue ID | 1055016 |
| Internal NHTSA # | 10577798 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2012 |
| File date | 14/03/14 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I was a block from home after having had driven the vehicle approximately 40 minutes from work when i heard a loud "pop." i thought something had hit the car. I could not get the vehicle into my driveway because the right front wheel suddenly folded into the fender, and i could not move further. The vehicle was towed to the dealership where i bought it via the roadside service offered through subaru, as the vehicle was still under warranty. The service department found that the right front strut was missing a bolt. Both the service people and the general manager had stated to me that they had never seen this happen before and thought, possibly, the bolt was not tightened properly at the factory. The repair document reads as follows: "confirmed customers concern right front strut missing bolt, recommend to replace strut and hat with new bolts. Recommend to replace hat due to damaged bent strut. With customers authorization removed and replaced right front strut and needed hardware. Replaced strut hat and completed. Torqued all wheels and all related nuts and bolts to specification." i have not had another problem since i received the vehicle back on march 18, 2014. I am concerned that this may not be just my vehicle. Had i been driving on the freeway at a much higher speed, this could have ended up very badly for not only me but others on the road as well. Thank you |
| Vehicle Mileage at Failure | 25861 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LINCOLN, CA |
| VIN pattern | JF2SHABC9CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |