| Issue ID | 1656704 |
| Internal NHTSA # | 11321334 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2012 |
| File date | 31/12/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On 12/31/18, when driving home at 11p. M.,and an hour from my home, my "oil light" came on. I stopped at a service station and had 3 quarts of oil put in my oil tank. Two days later, i took it to my mechanic who could not find a leak but over the next 9 months, at approximately every 2 week intervals, he put between 1/2-3 quarts of oil in my car. In may 2019 the north end subaru service dept. Checked over my car and could not find a oil leak either. On 9/21/19, my mechanic read an article online about the excessive oil consumption in most subaru models between 2011-15. I never received notification from subaru re: this problem. I wrote 2 letters to subaru of america (one to the president). I was notified by them that my car was "out of warranty" because it, by then, had over 100,000 miles. They offered me a $1500 "loyal customer" credit on a new subaru, which they never sent me. I have been driving subarus since 1990 and have talked my whole family and several friends into buying them. I usually drive my subarus until 250. 000 miles and don't want to get a new car. This was a defect in many models and i was not notified as an owner. I take meticulous care of my cars. I continue to drive this one, having the oil levels checked every 2 weeks. The cost of a new "engine block assembly" would be $4995, which i think subaru should be responsible for. I have filed a complaint with the ma attorney general's office and they suggested i also contact you. Attached in the mentioned complaint, the 2 letters i wrote to subaru and an article re: the excessive oil consumption problem. Thank you for any assistance you can give me. |
| Vehicle Mileage at Failure | 129000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GROTON, MA |
| VIN pattern | JF2SHABC4CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |