| Issue ID | 1107961 |
| Internal NHTSA # | 10630794 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2012 |
| File date | 01/10/13 |
| Component | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
| Product type code | VEHICLE |
| Description of the problem | 2012 subaru forester. Consumer writes in regards to ignition problems. *smd the dealer claimed there was nothing wrong with the vehicle. However, the consumer continued to experience intermittent problems with the ignition. The consumer went to another dealer, at which time, they diagnosed the ignition issue as a software problem and stated that it was fixed with an update to the firmware. However, he continued to have the same ignition problem, but on a more frequent basis. The consumer went back to the dealer, where they stated the problem was the battery. Despite the new battery replacement, he continued to have the same problem at the same frequency. The consumer returned to the dealer, where they stated the problem was with the fuel pump, but were unable to confirm the diagnosis 100% until their fuel pump mechanic made further inquires with the subaru factory. The consumer made another appointment, as it was finally confirmed the fuel pump needed to be replaced. The consumer was then informed, the part was not available. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 6 |
| Source of the issue | CONSUMER LETTER |
| City and State | SURFSIDE, FL |
| VIN pattern | JF2SHADC3CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LEHMAN SUBARU |
| Dealer's telephone number | |
| Dealer's city | MIAMI |
| Dealer's state code | FL |
| Dealer's ZIP code |